FG77 Privacy Policy — How we collect and protect your information

fg77 places your privacy above all else. This Privacy Policy explains what information we collect when you use the fg77 website and app, why we collect it, how we use it, and how we keep it safe. We believe your data belongs to you — we only use it to deliver our services.

This Privacy Policy applies to all fg77 services — including the website (fg77.wine), mobile app, live chat, and any other digital channels. By creating an account or continuing to use fg77, you are deemed to have accepted this Policy.

The core principle of our policy is Minimal Data Collection — we only collect what's necessary to provide our services, nothing more. Your trust is our most valuable asset.

Fg77 collects two types of information:

Information Provided Directly by You (When you provide it directly):

Automatically Collected Information (While you are using the platform):

• IP address and device information (model, operating system)
• Browser type and version
• Time spent on the site and pages visited
• Cookies & Session Data
• Betting & Game History

Fg77 uses your information only for the following purposes — and nothing beyond that:

• Account Management: Creating, managing, and securing your account.
• Transaction Processing: Processing deposits, withdrawals, and bonuses.
• Service Improvement: Behavioral analytics to enhance your gaming experience.
• Security: Prevention of fraud, money laundering, and account hacking.
• Customer Support: Our support team is here to help resolve any issues you may have.
• Legal Liability: Providing required information to regulatory authorities.
• Notice: Sending important account updates and promotions (with your consent).

Fg77 shares information only under very limited circumstances. Below is when and with whom your data may be shared:

• Payment Processors: bKash, Nagad, Rocket — used solely to process transactions. Each of these providers has its own privacy policy.
• Legal Authority: Upon a valid court order or lawful request from a law enforcement agency.
• KYC Verification Service: Authorized third parties for identity verification.
• Technology Service Provider: Server hosting and security — these providers are bound by NDA agreements.

Fg77 uses the latest industry-standard technology to protect your data. Our security layers include:

• SSL/TLS 256-Bit Encryption: All data transmissions are fully encrypted.
• Two-Factor Authentication (2FA): An OTP is required to log in to your account.
• Firewall & DDoS Protection: Protecting our servers against external threats.
• Data Masking: Payment information is partially masked in the database.
• Regular Security Audits: Regular vulnerability assessments conducted by third parties.
• Access Control: Only authorized personnel can access relevant information.

Please remember — it is your responsibility to keep your password and OTP strictly confidential. fg77 will never ask for your password over the phone or via chat.

Fg77 uses cookies on its website — a standard technology. Cookies are small files stored in your browser that help the site remember you.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the site.

Fg77 does not retain your data beyond defined timeframes. Below are the retention periods by data type:

• Account Information: For the duration your account remains active.
• Transaction Records: Up to 5 years for legal compliance purposes.
• Customer Support Chat: Up to 1 year after the issue is resolved.
• Log Files & IP Data: Up to 90 days.
• Marketing Information: Until you withdraw your consent.

After account closure, fg77 retains no information beyond what is required by legal obligations. Once the retention period expires, data is securely deleted.

As an fg77 member, you have the following rights:

Fg77 is strictly for users aged 18 and above. Our policy:

• Fg77 does not knowingly collect any personal information from minors.
• If a minor has registered by mistake and we are notified, we will delete that information immediately.
• If parents suspect their child's information may be stored with fg77, please contact us.

Parents are encouraged to use parental controls on their devices to help ensure their children's online safety.

Fg77 may update this policy as needed. In the event of any changes:

• The date of any changes will be updated at the top of this page.
• For significant changes, a notification will be sent to your registered email or via the app.
• Continued use of fg77 after any changes takes effect will be considered acceptance of the updated policy.

We recommend revisiting this policy every 6 months to ensure you don't miss any updates.

For any privacy-related questions, requests, or complaints, please contact us: